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Information and new provisions

Corps et esprit: tout le plaisir d’un séjour bien-être à Lugano

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Information and new provisions

Dear Guest,

We would like to remind you that in compliance with the new provisions issued by the Swiss Confederation, from 13 September 2021 all guests over 16 years of age will be asked to provide a « Health Certificate » to access the indoor areas of all hotel services (our restaurants, bars, fitness room and spa).

The pass must show proof, in digital format with QR code or in paper form, of one of the following:

  • Full and valid vaccination against Covid
  • Negative PCR/antigen test no more than 48 hours previously
  • Positive RT-PCR test that demonstrates recovery from Covid-19

Showing the certificate is not necessary for refreshment services provided on the terrace and in the open air, where all customers are welcome.

If you don’t have a certificate, you can take advantage of our room service offers for breakfast and meals.

If during your stay you need to take a Covid test, you can ask our staff to book one in your name at the pharmacy.

Rapid and PCR tests are valid for at least 48 hours.

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